Frequently asked questions

Every engagement is customized based on your business's size, complexity, goals, and level of support needed. Most clients engage me between 20 and 80 hours per month at a monthly rate of $2,500-$8,000. Following an initial discovery conversation, I'll recommend an engagement structure designed to provide the greatest impact.

You may benefit from a Fractional COO if you're spending too much time managing day-to-day operations, your team struggles with accountability, important initiatives stall, or your business growth has plateaued. A Fractional COO helps create the structure, alignment, and execution needed for sustainable growth.

I typically work with established businesses that have outgrown founder-led operations and need stronger systems, accountability, and leadership alignment. Most clients have a leadership team in place and are generating between $5 million and $50 million in annual revenue.

Consultants typically provide recommendations and strategic guidance. A Fractional COO partners with your leadership team to implement solutions, drive accountability, manage priorities, and ensure execution happens. A Fractional COO is essentially a part-time member of your leadership team.

The Entrepreneurial Operating System® (EOS) is a business operating framework designed to help organizations gain clarity, accountability, and traction. It provides practical tools for setting priorities, managing performance, solving issues, and aligning teams around common goals.

No. While I am EOS-trained and have worked with many organizations running on EOS, I also support businesses using Scaling Up, other operating systems, or no formal framework at all.

EOS can help organizations improve communication, accountability, strategic focus, and execution. However, it's not the right fit for every company. During our discovery process, we'll determine whether EOS, Scaling Up, or another approach best supports your goals.

Scaling Up is a business growth framework developed by Verne Harnish. It focuses on four key decisions: People, Strategy, Execution, and Cash. Like EOS, it provides tools and disciplines to help leadership teams operate more effectively.

I am based in Portland, Oregon and work with clients throughout the United States.

Yes. While many engagements are conducted virtually, I am available for onsite leadership meetings, strategic planning sessions, team workshops, and other key events when appropriate. I find that progress tends to happen much quicker with a quarterly in person strategic planning session.

Most engagements last between six months and two years, depending on the organization's needs and objectives.

Yes. I regularly work with remote, hybrid, and geographically distributed teams.

You may be ready if: You feel like the bottleneck in your business. Your leadership team is not consistently aligned. Projects start but don't get finished. Team members are unclear on ownership or priorities. Day-to-day issues pull you away from strategic work. Growth feels harder than it should. Many of my clients have reached a point where founder-led management is no longer enough, but they are not yet ready for a full-time COO.

I primarily work with woman-owned, LGBTQ+, and BIPOC-owned businesses that have grown beyond the startup phase and need stronger operational structure, leadership alignment, and accountability. Most clients have established teams and are looking to build a business that operates with less dependence on the founder.

While every engagement is different, common areas of focus include: Strategic planning and execution Leadership team facilitation Accountability systems and KPIs Organizational structure and role clarity Process improvement and documentation Cross-functional communication Special projects and operational initiatives Change management and implementation The goal is to create a business that can operate more effectively without requiring the founder to make every decision.